Privacy Policy
Rockwell Laser Restoration LLC (“Rockwell,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website, contact us, request information or an estimate, or use our services.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, telephone number, service address, company name, project information, photographs, messages, quote requests, and other information you provide through our website, email, telephone conversations, forms, or customer-management systems.
When you use our website, certain technical information may also be collected automatically, including browser and device information, IP address, pages visited, referral information, and website usage information through cookies, analytics, and similar technologies.
How We Use Information
We may use information to respond to inquiries; evaluate projects; prepare estimates and quotes; schedule and provide services; communicate regarding projects; process invoices and payments; maintain customer and business records; improve our website and services; conduct appropriate marketing activities; comply with legal obligations; and protect our customers, business, and property.
Service Providers
We may use third-party providers to operate portions of our business, including website hosting, customer and job management, email, analytics, accounting, payment processing, and other business services. These providers may process information as necessary to provide their services to Rockwell.
Our business systems may include services provided by Squarespace, Google, Jobber, QuickBooks/Intuit, payment processors, and other providers we select as our business evolves. Information processed by these providers may also be subject to their respective privacy and security practices.
Payments
Payment information may be processed by third-party payment processors. Rockwell does not receive or store complete payment-card information when transactions are processed through these providers.
Cookies and Analytics
Our website may use cookies and similar technologies necessary for website operation, performance measurement, analytics, security, and other functionality. Depending on the services enabled on our website, visitors may have options for managing certain cookie preferences.
Information Sharing
Rockwell does not sell personal information. We may share information with service providers working on our behalf, professional advisors, insurers, governmental or regulatory authorities when required, or other parties when reasonably necessary to provide services, comply with law, protect rights or safety, or operate our business.
Data Retention and Security
We retain information for as long as reasonably necessary for legitimate business, contractual, accounting, insurance, tax, safety, or legal purposes. We use reasonable administrative and technical measures intended to protect information; however, no electronic system can be guaranteed to be completely secure.
Your Choices
You may contact us to request that we update or correct contact information we maintain about you. You may unsubscribe from marketing communications using the method provided in those communications. Transactional or service-related communications may still be sent when necessary to provide requested services.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
Contact Us
Rockwell Laser Restoration LLC
Bradford County, Pennsylvania
Email: info@rockwelllaserrestoration.com
Website: rockwelllaserrestoration.com
Questions regarding this Privacy Policy may be directed to the email address above.